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### Returns Policy STAMINA FITNESS offers NATIONAL shipments: They are made with Express Courier 24h. For islands and disadvantaged areas, delivery times vary from 2 to 3 working days. The affiliated courier is GLS. After the shipment is taken over, you will receive an SMS and/or an email from the courier indicating the CUSTOMER PARCEL ID (tracking) and the delivery time slot. Click on the following link to track your shipment: Track Order FLEX DELIVERY From January 2022, our delivery service is even more flexible and personalized with FlexDeliveryService. Thanks to the possibility of choosing between six different options, you will experience a personalized delivery based on your needs. How does it work? You will be constantly updated on the progress of the shipment. Through a link sent via email, you can access a management area, both before and after the first failed delivery attempt, where you can choose: - New delivery date - Choice of pick-up point - New shipping address - Safe delivery location - Authorize delivery by a neighbor - Refuse delivery. The service is completely free, and you just need to enter your email and phone number at the time of purchase. RECIPIENT ABSENT In case of recipient absence at the time of delivery, GLS Express Courier will contact our Staff to inform them of the storage at their warehouses. Our Customer Service will contact the courier, providing useful instructions for a second delivery or for the merchandise pickup at the warehouse.